Episode 14 – Hot dogs, Cracker Jacks and Communication

The game of baseball and the medical laboratory have more in common than you may think. They both need to communicate strategically with all members on their team to ensure they get the job done. In this episode, we talk with lab professionals and a communications expert to learn how MLTs and MLAs can proactively improve patient care by understanding and implementing clear, respectful intraprofession communication strategies in their day-to-day interactions.

Bonus Content

Medical Errors & Communication:

http://healthcareexcellence.org/2016/06/medical-errors-communication/

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